Multi-Restaurant Ordering Software: In the post covid period, the demand for online food delivery services is comparatively high as compared to the status before the pandemic hit the world.
Food delivery software enables and supports the delivery of menu items from your restaurant to your customer’s locations through some process like assigning orders to the driver and capturing the order’s payments from the customer.
Although many people choose a multi-restaurant food ordering system based on cost and popularity, there are specific factors that require deliberate consideration. Entrepreneurs looking to start their online food delivery business have the right opportunity to invest in the food delivery market.
Table of Content
- Introduction
- What is Food Ordering System?
- Benefits of multi-restaurant food ordering system
- What are the factors should be consider for restaurant software system
- Web Panel and Mobile Apps
- Conclusion
Introduction
Online ordering for restaurants will continue to be a major revenue stream in 2021. It is easy for startups to start a food delivery business that is simple to use and easy to navigate. It provides an intuitively-designed admin panel to help business owners manage their marketplace activities conveniently with mobile apps and web portals.
There are many factors that should be considered like how to choose the best restaurant, how to start a food ordering system, how to run all these points must for known to start multi-restaurant ordering software.
What is Online Food Ordering System?
An online food ordering system is a kind of software that lets the restaurants and cafes manage and accept food orders that are placed online by the customers. Online food ordering system can be done via two ways a web application and a mobile app.
Benefits of a Multi-Restaurant food ordering system
- 100% support is available right from installing the software on the server to customization and app store listings.
- The delivery software can be diversified to accommodate every on-demand business.
- Future upgrades are available
- Change menu and delivery rates on the fly like if you have multiple restaurants their individual prices can be set.
- Multiple admins can run their own teams under them.
- It is completely customizable. No one will ever be able to tell you are using off the shelf food delivery software.
What are the factors should be consider for multi-restaurant software system?
Online food ordering software may seem like a big investment, but it is one that will continue to bring in revenue well beyond the pandemic. With the below factors in mind, here are the ten best online ordering systems for restaurants in 2022.
Visibility: Third party food delivery apps may cost more, but they offer a way to reach customers who may not know about your restaurant.
Compatibility: Does the solution you are considering integrate with your existing system?
Ease of use: Make sure whatever platform you use is intuitive for your staff and does not lead to a traffic jam in the back-of-house.
Cost: Third party online food ordering apps and marketplace delivery apps sometimes charge a yearly subscription or take a percentage of each sale.
Customer Experience: How easy is it for a guest to browse your menu, make a selection, request modifications and payment?
Customer Loyalty: A marketplace app may give you visibility, but it comes with the disadvantages of not giving you much customer information that can be used in marketing it increases loyalty.
Third-party APIs: A multi-restaurant ordering system must be pre-integrated with several third-party integrations for the smooth working of various modules. Here are some third-party APIs that you must check in a multi-restaurant ordering system. For example,
- Location -Google Maps and Google places API
- SMS-Twilio
- Payment Gateway-Square API, Braintree, Stripe, PayPal
- Analytics-Google Analytics, Apple analytics
White Label System
White label solution saves time and cost as compared to other options available. Customization is easy with a white label solution that allows you to add new features, consider the business requirements and target customer’s needs. So, the reason for choosing a white label solution is to build their online presence.
Web Panel and Mobile Apps
Those willing to start their food ordering business must develop a website or mobile app to create a sales online business. A multi-restaurant food ordering system you choose must provide readymade web panels and mobile apps for admin, buyer, seller and driver so that you can start your food ordering business without any hassle. The list below is offered by a multi -restaurant system.
- Admin Panel
- Restaurant Panel/App
- Driver Panel/App
- Customer Panel/APP
Place an Order from Customer
Give your customers the best features of search and filter for online ordering in a hassle freeway. The customer Places an order through a website or Mobile app and ensure quick delivery at their doorsteps with an online food ordering system.
Assign and Pickup the order to driver
The delivery boy has a delivery or driver app for deliver the order to customers and pick up the money. First to assign the order to the driver then the driver pickup and complete the delivery process
Push Notifications
It is the most important thing in an online food ordering system that the customer to put order and delivery complete have received the notification through SMS or Email.
Payment Gateways Integration
Create a marketplace platform to connect customers and experts remotely through advanced chat/video consultation. The payment gateway was completed through Online or Cash on Delivery.
Conclusion
The budget might be the first thing that you will consider before choosing a multi-restaurant ordering software for your own business. In case you are facing any problem in selecting the right multi-restaurant ordering system or you have any clarification in your mind with the above factors are very useful for you starting a business.
The multi-restaurant ordering systems shared above have been listed considering numerous factors such as features, pricing plans, tech support services and more.